Capital Cultures
Ottawa · Canada Get the lettersThe letters FR

Volunteers · 02 of 03 · what we ask

What we ask before a badge is printed.

Seven things, and every one of them has a reason we can name. Where a rule comes from the police, the province or the City, the line says so and gives you the date it bites.

Our plan for 7–8 August 2027 at LeBreton Flats, subject to permits

The whole list, on one screen.

Nothing on it costs you money if you come through us. Two of the seven have a deadline attached, and both of those deadlines sit in the first half of 2027.

Requirements · 29 August 2026 · published before registration opens

Requirements for a 2027 volunteer badge. Police check fees are Ottawa Police Service tariffs effective 1 January 2026.
What we askWho it applies toWhat it costs you
Age 14 or over · planned floor · at sign-upEveryone. Three roles sit at 18 because a level 3 check needs an adult applicant.Nothing
A second language, if you have one · at sign-upWelcome everywhere. It sets the roster at the gates and the information desk.Nothing
An emergency contact · before a first blockEveryone. It stays with the two coordinators who run the day.Nothing
Police record check · filed by 20 June 2027Roles that work unsupervised near the public — today that is Gates and welcome.$0 with our letter · $74 without it
Vulnerable-sector check, level 3 · filed by 20 June 2027Information, children's zone and accessibility.$0 with our letter · fingerprints $0 with it, $56 without
Event accessibility and Safety on the ground · July 2027The whole corps, staff and pavilion crews included.Nothing
Role briefing · on the dayEveryone, at the start of a first block.Fifteen minutes
A steel water bottle, a pair of worn work gloves, a straw hat and an accreditation pass on a lanyard laid out on a picnic table, with a festival field, stage and crowd out of focus behind.
What a volunteer carries onto the field, and what we hand over at the gate

Who can volunteer.

Two questions decide it — how old you are on the day and whether the role needs a check. Everything else about you is welcome as it is.

Planned floors · reviewed with the licence

Age floors are planned and get their final review with the venue licence

01

Fourteen on 7 August 2027

That is the planned floor for the corps, in step with the age other pavilion festivals in this country hold. A fourteen-year-old works the gates, the kitchen street, the stages, waste, parking and build day, which is six of the nine roles.
02

Eighteen for three roles

Information, the children's zone and accessibility hold personal details or work beside children, so they need a level 3 check, and the police cannot issue one to a person under 18. That rule comes from outside this festival and we cannot bend it.
03

Any language you have

English runs the radios. Everything else runs the field. A second language goes on the form and straight into the roster at the gates and the information desk, where it does the heaviest work of the weekend.
04

Ottawa residency, for a check only

Ottawa Police process a check for a resident of Ottawa. A volunteer living outside the city takes one of the roles that needs no check, and there are six of those.
05

Whatever your body needs

Seated roles exist by design and the roster is built around what you tell us. Access needs, an injury that rules out lifting, a limit on hours in the sun — all of it goes in the notes box and none of it costs you a place.
06

An emergency contact

A name and a number, held by the two coordinators who run the day and used for one thing. It is the only piece of personal information this festival asks a volunteer for beyond how to reach you.
$0

what a police check costs a volunteer of ours

Ottawa Police issue a volunteer record check free against a letter on our letterhead naming your role, and the fingerprints that sometimes follow are free the same way. The same check bought over the counter costs $74, and the prints $56. Our letter is written the moment your role is confirmed, which is the single most useful thing this festival does for a volunteer before the weekend starts.

Ottawa Police Service tariff effective 1 January 2026 · a co-op student pays $74 either way, which is a rule of the programme rather than of the police

Police checks · Ottawa · deadline 20 June 2027

The police checks, in full.

Two levels, one deadline, and a short processing window that decides how early a role has to be claimed. Read this before you pick a role that needs one.

Ottawa Police Service · fees effective 1 January 2026

What each check costs, who needs it and how long it takes.
CheckRolesWith our letterOver the counter
Volunteer record checkGates and welcome$0$74
Vulnerable sector, level 3Information · children's zone · accessibility$0Police tariff of the day
Fingerprints, where the police ask for themAny check that returns a possible match$0$56
Co-op placement checkStudents on a school placement$74$74

The timing

Ottawa Police take seven to ten business days. A check is valid on the day it is issued, so an early check is worth nothing on its own — the useful window is short and it closes on 20 June 2027 for an August festival. A role that needs a check is a role to claim in the spring.

The letter

Our letter names you, names the role and sits on festival letterhead, which is what makes the check free. It is issued the moment your role is confirmed. A volunteer who applies without it pays $74 and gets no advantage from having done so, so wait for the letter.

  • A level 3 check needs an adult applicant. The police cannot issue one to a minor, which is what closes three of the nine roles under 18.
  • Ottawa residency applies to the check, not to the volunteering. Six roles need no check at all.
  • The result goes to you. You bring it to us; we read it, record that it was seen, and hold no copy of what is in it.
  • A record starts a conversation. What is on a check matters against the role in front of it, and the coordinator talks it through with you before anything is decided.

The training that comes first.

Two courses for the whole corps and one briefing for your own role. Ontario law puts the first of them on every volunteer at every event in the province, and we treat it as the thing it is.

July 2027 · online, with one session on site

Both courses are free and both sit at the participant academy

01

Event accessibility

Accessibility and the Ontario Human Rights Code, required of volunteers and staff alike under the Integrated Accessibility Standards Regulation, proportionate to what a person actually does. It covers service animals, support persons, the accessible queue, the quiet zone and the protected viewing area — and it is the reason one volunteer on every block is designated to remove barriers as they appear.
02

Safety on the ground

What to do when something goes wrong on a field with thousands of people on it: the radio call, the muster points, the weather plan, the evacuation route and how a person with a disability leaves the site. Forty-five minutes that make the difference between a delay and an incident.
03

Your role briefing

Fifteen minutes at the start of your first block with the coordinator who will be on the radio all day. Where things are, who to call, what the handover looks like, and the two or three specifics of the role that no course covers.
A workshop under an open canvas tent: seven people on folding chairs watching a demonstrator's hands over a bench spread with heaps of turmeric, chilli, sumac, matcha and indigo pigment and jars of dye.
A workshop under an open tent: a demonstrator's hands over a bench of pigment jars, seven people watching
OSSD community involvement · 40 hours · we sign the form

Students: the forty hours.

Ontario asks every high-school graduate for 40 hours of community involvement before an OSSD is issued. A festival weekend and a build day put a serious dent in that, and we sign the form.

OSSD community involvement · Ontario Ministry of Education

  • Hours count from the summer before grade 9.
  • We sign the school form on letterhead, with dates, role and hours.
  • Two blocks on Saturday, two on Sunday and a build day come to fourteen hours.
  • Six of the nine roles are open under 18.

Under-18s are a large share of the people who volunteer at festivals of this shape — at Folklorama in Winnipeg, 101 of 187 new volunteers in 2025 were under eighteen. Planning for that is part of building the corps rather than an afterthought, which is why the age floor, the role list and the letter all exist before registration opens.

Shifts are better in pairs and pairs are rostered on request. Bring a friend, tell us on the form, and you work the same block.

Company teams.

A team takes one task for one block and finishes it together. Build day, the sorting stations, the water points and the bike valet suit a group that arrives at the same hour and wants to see the result.

Corporate volunteering · agreed team by team

01

What we need from you

The size of the group, the date, and one named contact. Everyone on the team completes the same two courses as the rest of the corps, which is a provincial requirement.
02

What you get back

One or two tasks sized to the group, a coordinator for the day, a briefing, shirts, an hours letter for the whole team and photographs you can put in a report.
03

Why companies here ask for it

Ottawa's corporate giving programmes name employee volunteering in their own published criteria — one large local utility asks outright for volunteer opportunities for employees, and a national bank scores employee engagement potential. A team day produces both, with hours attached that make them countable.
04

Sponsorship is a separate conversation

A team day has never been a condition of anything, in either direction. Teams are welcome from companies that give this festival nothing else, and sponsors are welcome to send nobody.
The letter that makes your police check free is written the day your role is confirmed.
Capital Cultures · what our side of the paperwork looks like
Reverse calendar · the two dates that cannot move

When each of these bites.

Everything on this page has a date. Here they are in order, with the two that cannot move marked as what they are.

Reverse calendar to 7 August 2027

  1. TodayNow The volunteer list is open Name, role interest, days. Nothing is asked of you yet beyond how to reach you.
  2. Autumn 2026Planned The insurance answer publishes here Cover for volunteers, their own injuries, and the cost of a separate accident policy.
  3. Winter 2027Planned Registration and shift booking open Roles are confirmed, and a confirmed role is what triggers our letter for the police check.
  4. Spring 2027Planned Check letters go out with confirmed roles Seven to ten business days at Ottawa Police, so early spring is the comfortable window.
  5. 20 June 2027Planned Police checks filed A hard date. A check that has not been filed by then cannot come back in time for a badge.
  6. July 2027Planned Training for the whole corps Two courses, online with one session on site. A badge is issued against completed training.
  7. 6–8 August 2027Planned Build, two festival days, strike Subject to permits.

Questions about what we ask.

The ones that arrive before somebody commits. Anything missing goes in the notes box on the sign-up form and gets answered here.

hello@capitalcultures.com

Do I have to do the police check to volunteer at all?

Six of the nine roles need no check. Gates need a record check, and information, the children's zone and accessibility need a level 3. Everything else is open to anybody who signs up.

I have something on my record.

Tell the coordinator and it is talked through against the role in front of it. A record is read in the context of what somebody would actually be doing, and plenty of roles on this site are unaffected by one.

Is the training really compulsory?

Accessibility training is required of volunteers across Ontario by regulation, and safety training is our own rule. Both are free, both are short, and a badge is issued against them.

Am I insured while I am on the site?

That is being answered by our brokers now and the answer publishes on this page in autumn 2026. Anybody on the volunteer list is written to when it lands, and no one is asked to book a shift before it does.

Can I claim my bus fare?

Out-of-pocket costs come back against a receipt. A fixed payment per shift would make you an employee under provincial law, so the exchange stays as reimbursement.

I am 14 and my parents want to know what I would be doing.

Send them to the roles page, which writes out what an hour in each one looks like. A coordinator is on the radio for the whole block, a briefing comes first, and a parent is welcome to work the same block.

None of it costs you money.

The checks are free with our letter, the courses are free, the shirt and the meal come with the block. Five minutes on the form puts you at the front of the queue for the role you want.